By Scott D. Bailey, Global Director of Research Services at Squire Patton Boggs LLP
Everywhere we look we see the AI robots. The cover of the New Yorker recently depicted an android giving a handout to a jobless human on the street; the new film Blade Runner 2049 revives the confusion between man and machine; and now all over the legal industry media, the future involves AI taking over at least part of a venerable profession once entirely occupied by humans. The buzz is deafening.
Thinking that law firms are perfect and worthy enterprises composed of intelligent human life doing complex and creative work into perpetuity is one thing, believing that machine learning or AI technologies could displace the human lawyer, law firm administrators, or legal research specialists entirely is quite another. Most experts fall in the middle and believe that “AI-style” technology (or software) is likely to transform the practice of law in areas where systematic applications can save time and increase accuracy, making room for higher level, higher value work. Regardless of the level of buy-in to the AI hype, the investigation of what AI means to you and your firm is a worthwhile conversation to have, and one that will yield authentic collaboration and genuine human insight if handled correctly. The questions we seek to answer about our business operations as a firm are in many respects more important than the answers for the future of the legal industry. Now that we have these first generation AI tools available to us, what do we hope to accomplish? What will our future ideal “legal Alexa” answer? What “why” do we start with? Continue reading