This is the first in a series of posts on SWOT (Strengths, Weaknesses, Opportunities & Threats) analysis for law firm librarians. This post suggests ways we can respond and provide value to our firms in the area of Knowledge Management.
Written By: Alirio Gomez, Director of Library & Information Services, Milbank
There are a variety of activities that are innate to the Librarian’s role which uniquely identify our strengths. These core competencies can be seen in all of the methods that we use to identify and resolve the multiple information needs of our customers by selecting, identifying and providing the best resources using a variety of indicators such as relevance, 24/7 global research support systems, virtualization, web-based technologies, cost-effectiveness, among others. These same strengths provide an opportunity for the Librarian today to go beyond the traditional roles that we typically do to resolve information needs and “go beyond our comfort zone”. This inevitable and gradual incorporation and integration of our research support systems and processes with other valuable knowledge resources located in Firms applications (such as document management systems, financial systems, forms and precedents, expertise directories, records management systems, etc) known as the repositories of institutional knowledge assets is another way the Librarian can provide value.