What Role Should Consultants Play in Negotiating Online Services Contracts?

By Robert S. Stivers, Manager of Information Services
Harter Secrest & Emery LLP

I recently circulated a query to the Private Law Libaries Special Interest Section (PLL-SIS) of the American Association of Law Libraries (AALL) listserve asking whether anyone had  experience with a particular consulting firm and its offer to evaluate the firm’s online services contracts, and negotiate future contracts with LexisNexis and Westlaw.

I received approximately twenty responses which, as these things go, seemed like a reasonable amount of interest in the topic. The responses provided some excellent information about the consulting firm and others who provide the same type of services. The information was instructive, occasionally opinionated and included examples of both the positive and the less than positive experiences of my colleagues. Continue reading

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