By Maureen Burns, Research Services Manager, Godfrey & Kahn
I recently had the privilege of attending the recent American Association of Law Libraries (AALL) Executive Leadership Institute, which was held on July 28-29, 2021, following the AALL Annual Meeting. Thank you to the Private Law Librarians and Information Professionals (PLLIP) Grants Committee for the opportunity to learn, grow, and connect at the Institute.
The Institute provided relevant and timely leadership-related sessions, covering topics such as inclusive communication, collaboration, driving change during transitional times, and the integration of wellness into leadership. Communication was a common thread throughout the one and a half-day Institute, coming up both in the excellent presentations and in small group discussions. The word that kept coming to my mind as I heard each of the presentations and participated in discussions with my fellow attendees was “listen”.
While discussing inclusive communication and how to move from conscious bias to conscious inclusion, Dr. Daisy Lovelace presented us with ideas to help lead us to an inclusive mindset, recognizing that teams diverse in identity, background, and experiences lead to better problem solving. One element Dr. Lovelace talked about was listening to understand, validate, and offer support. As librarians trained in the art of the reference interview, we are accustomed to asking questions in order to solve a problem. When someone we lead comes to us with an issue, we should validate their feelings and seek to understand. Listening, without fixing, is important in today’s world where often stress-inducing change is a part of our everyday lives.
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