The American Association of Law Libraries (AALL) has released a digital white paper titled Defining ROI: Law Library Best Practices. Building on AALL’s 2015 The Economic Value of Law Libraries report, the white paper provides proven strategies and solutions to help demonstrate value and return on investment (ROI) in law libraries.
Today’s legal market demands that legal information professionals identify, measure, and communicate the benchmarks and metrics of value. AALL members who served as authors have mined their own experiences to share their measures for success, creating engaging and practical guides for defining ROI. The articles draw from renowned historical sources such as the Five Laws of Library Science by S. R. Ranganathan, as well as highlight the contemporary knowledge of Don Draper, the iconic fictional ’60s ad man from the TV show Mad Men. The goal of this white paper is to spark creativity and innovation for measuring value within the profession.
Four private law firm librarians and information professionals contributed to the AALL White Paper:
- “Measuring ROI for Business Development Initiatives,” Martin Korn, Director of Research and Library Services at Sheppard, Mullin, Richter & Hampton LLP
- “Storytelling, Metrics, and the Wisdom of Don Draper,” Colleen Cable, Director of Information Services at Orrick Herrington & Sutcliffe LLP
- “Law Libraries . . . By the Numbers,” Steve Lastres, Director of Knowledge Management Services for Debevoise & Plimpton LLP
- “Strategies for Improving Value Delivery and Achieving Growth,” Katherine M. Lowry, Director of Practice Services at BakerHostetlerLLP
“The white paper encourages all AALL members to take the ‘value challenge,’ embracing the role of knowledgeable leaders, in addition to being skilled researchers,” said AALL President Ronald E. Wheeler Jr. “Librarians must be able to manage legal information resources effectively and efficiently, as this is vital to their organization’s overall goals,” he added.
The genesis for the white paper came from AALL past president Holly Riccio, who sought to continue the work of the Economic Value of Law Libraries Special Committee that began under Steve Anderson’s term as AALL president. AALL members Holly Riccio, director of knowledge management, Nossaman LLP; Jean P. O’Grady, director of research and knowledge services, DLA Piper; and Gregory R. Lambert, chief knowledge officer, Jackson Walker LLP, served as editors for this publication.
In addition, AALL extends a sincere thank you to Fastcase, a provider of next-generation legal research, for its generous support in the production of the white paper.